How Technology Can Boost Your Business Communications

Many employers have started utilizing technology to enhance traditional office functions that improve overall business communication and collaboration.  For example, tools such as Google Sheets are used instead of paper bookkeeping or even...

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The Parallel Benefits Of SaaS and UCaaS

Although most companies don't think twice about using Software as a Service (SaaS), many companies hesitate to see the value of switching to Unified Communications (UCaaS) even though almost all of the benefits of using SaaS for software...

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Improving Internal Communications with Slack

We love Slack for improving internal communications. There we said it and we used the word love. Should we take it back? It's too late now. Is it perfect? No, but it helps our teams communicate. It allows people, projects, and tasks to move...

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New Unified Communications Features from Level365:  Fall 2018 Updates

Level365 is pleased to announce the recent launch of new features on our Web Portal. New Features include the following:   Web Phone Client , a Mobile App  for iOS and Android devices, Voicemail Transcription, Click-to-Call, SMS/Chat, CRM...
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Why Should Your Company Move to a Unified Communications Solution?

The way companies conduct their everyday business functions has evolved over time. In the past, direct communication between employees and clients occurred primarily through a standard desk phone. With the advancements in technology, companies...

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The Evolution of Business Voice Service

There have been many changes in business voice service within the last few years.  One might even say there has been an evolution or maybe even a revolution within the industry from traditional onsite phone systems to VoIP to Unified...

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Compelling Events:  6 Reasons To Change Business Voice Service

Your business voice communications are important but more often than not, companies wait to make a change until experiencing a compelling event such as moving or experiencing poor service.  Learn more about the top reasons to change your business...

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The Problem with Voice-Data Bundles:  3 Reasons You Shouldn’t Get Tangled Up

There are lots of articles that focus on the benefits of bundles and bundling your business voice & data services.  Most articles focus on getting a “good” price by tying together business voice and data services from one provider. Although this...

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The Hidden Cost of Poor Service

When making decisions about business services and technology, many business owners make the mistake of focusing only on the bottom-line expense.  There can be other hidden costs of poor service in the form of time it takes your internal staff to...

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5 Business Tools We Couldn’t Live Without

We all have business tools we use at work.  Most of the time, you can break them down into two categories: (1)  Those we like and (2) The rest that we deal with. There are some that are awesome and others that we would just rather forget about. ...

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