UCaaS: A Solution Finance, IT, And Office Managers Embrace

by Doug KramerFebruary 21, 2019

Business decisions are no longer made in a vacuum and often involve multiple stakeholders.   According to recent statistics from CEB (a Gartner subsidiary), the average number of customer stakeholders involved in a B2B purchasing decision is 6.8...

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Guide To Upgrading Your Business Communications

by Doug KramerFebruary 7, 2019

In the market for a new business communications platform? There have been many changes in business voice communications within the last few years. For example, you no longer have to spend thousands of dollars in upfront capital expenditures...

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3 Ways Cloud Computing Can Actually Protect Your Business

by Doug KramerJanuary 22, 2019

Cloud computing has completely transformed the way businesses operate. According to LogicMonitor’s Cloud Vision 2020: The Future of the Cloud Study, 83% of enterprise workloads will be in the cloud by 2020. Despite the many benefits cloud...

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Buyer Beware:  Exposing Hidden Fees With Business Telecommunications Service

by Doug KramerJanuary 3, 2019

Buyer beware:  Not all telecommunications pricing is created equally.  Let’s assume you are shopping for business communications services from various providers; traditional telecommunications companies, VoIP and Unified Communications as a...

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Win-Win: Our Experience with the Butler Internship Program

by Doug KramerNovember 20, 2018

The city of Indianapolis is fortunate to be home to many fine institutions of higher education, such as: University of Indianapolis, Indiana University-Purdue University at Indianapolis (IUPUI), and Marion University to name just a few.  Though,...

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The Level365 Story: Our Why

by Doug KramerNovember 16, 2018

Every company has a story.  The backdrop of how it was founded, started, or evolved over time to become what it is today.  Often the origins tell of humble beginnings started out of someone’s garage; and Level365 is no different. Rather than a...

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Improving Internal Communications with Slack

by Doug KramerOctober 30, 2018

We love Slack for improving internal communications. There we said it and we used the word love. Should we take it back? It's too late now. Is it perfect? No, but it helps our teams communicate. It allows people, projects, and tasks to move...

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The Problem with Voice-Data Bundles:  3 Reasons You Shouldn’t Get Tangled Up

by Doug KramerAugust 13, 2018

There are lots of articles that tout the benefits of bundles and bundling your business voice & data services. Most articles focus on getting a “good” price by tying together business voice and data services from one provider. Although this can...

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The Hidden Cost of Poor Service

by Doug KramerAugust 13, 2018

When making decisions about business services and technology, many business owners make the mistake of focusing only on the bottom-line expense.  There can be other hidden costs of poor service in the form of time it takes your internal staff to...

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5 Business Tools We Couldn’t Live Without

by Doug KramerJuly 5, 2018

We all have business tools we use at work.  Most of the time, you can break them down into two categories: (1)  Those we like and (2) The rest that we deal with. There are some that are awesome and others that we would just rather forget about. ...

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