Win-Win: Our Experience with the Butler Internship Program

The city of Indianapolis is fortunate to be home to many fine institutions of higher education, such as: University of Indianapolis, Indiana University-Purdue University at Indianapolis (IUPUI), and Marion University to name just a few.  Though,...

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The Level365 Story: Our Why

Every company has a story.  The backdrop of how it was founded, started, or evolved over time to become what it is today.  Often the origins tell of humble beginnings started out of someone’s garage; and Level365 is no different. Rather than a...

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Improving Internal Communications with Slack

We love Slack for improving internal communications. There we said it and we used the word love. Should we take it back? It's too late now. Is it perfect? No, but it helps our teams communicate. It allows people, projects, and tasks to move...

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The Problem with Voice-Data Bundles:  3 Reasons You Shouldn’t Get Tangled Up

There are lots of articles that focus on the benefits of bundles and bundling your business voice & data services.  Most articles focus on getting a “good” price by tying together business voice and data services from one provider. Although this...

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The Hidden Cost of Poor Service

When making decisions about business services and technology, many business owners make the mistake of focusing only on the bottom-line expense.  There can be other hidden costs of poor service in the form of time it takes your internal staff to...

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5 Business Tools We Couldn’t Live Without

We all have business tools we use at work.  Most of the time, you can break them down into two categories: (1)  Those we like and (2) The rest that we deal with. There are some that are awesome and others that we would just rather forget about. ...

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What Is Unified Communications? (And why it matters for your business)

Perhaps you have heard the buzz surrounding Unified Communications (UC).  It centers around the telecommunications industry, mobility, flexibility, integration, information and everyone seems to have a different definition or if not a different...

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3 Reasons Small Businesses Hesitate to Switch to Hosted Voice

It’s time to make the switch to Hosted Voice and upgrade your overall business communications.  So, what’s stopping you or your business from making this much-needed change?  More and more businesses are making the change from traditional onsite...

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4 Tools I Couldn’t Live Without As A Social Media Intern At Level365

If someone would have asked me three months ago about how to manage social media accounts for a voice service provider, I would have probably looked at you with a blank stare. I am familiar with social media, of course, but being a college...

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(Startup) Leadership at the Point of the Bayonet - Major Dick Winters

In honor of D-Day and the greatest generation, I wanted to share an excerpt from the book, Beyond Band of Brothers by Major Dick Winters.  Much of his advice came from his experience in combat during WWII leading Easy Company at the Normandy...

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