Supporting the Rising Remote Workforce

by Doug KramerJune 7, 2018

In order to appeal to some of the best employees out there, smart companies are fostering and supporting a remote workforce.  This means providing a way for staff to communicate and engage either through a home office setup or other outlets while...

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Top 5 Pitfalls of Business VoIP (And How to Avoid Them)

by Doug KramerJune 1, 2018

There is a lot of buzz surrounding Business VoIP (Voice over Internet Protocol) and rightfully so. Traditionally business phone systems required onsite equipment and connection through a local phone provider.  There were not a whole lot of...

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BYOD and Unified Communications

by Jim JohnstonMay 18, 2018

Many companies today have implemented a BYOD (Bring Your Own Device) for their employees and more than 50% of businesses have implemented as of the end of 2017 according to Gartner.  Lots of decisions need to be made when putting into a place a...

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IT Benefits from the Explosive Growth of UCaaS

by Doug KramerMay 14, 2018

The IT Department plays a huge role in facilitating a company’s overall communications. Quick and efficient business communication tools are an essential element in any workplace. Whether at home, on the road or in the office, productivity relies...

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The 5 Most Popular Level365 Unified Communications Features

by Doug KramerMay 10, 2018

Unified Communications (UC) is the integration of enterprise communication services via a common platform that improves, enhances and facilitates better overall connectivity, information and end-to-end solutions.  Examples of UC features include...

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Top 5 Unified Communications (UC) Benefits

by Doug KramerApril 27, 2018

Unified Communications (UC) is the integration of enterprise communication services via a common platform that improves, enhances and facilitates better overall connectivity, information and end-to-end solutions.  UC service enable users to...

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Mobile Workforce - How Unified Communications Can Help

by Doug KramerApril 16, 2018

The mobile workforce and innovations to support such a workforce are growing at a very fast pace, in part thanks to new technology. The traditional office is no longer a requirement for employees to communicate effectively, work productively and...

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4 Tools I Couldn’t Live Without As A Social Media Intern At Level365

by Level365January 11, 2018

If someone would have asked me three months ago about how to manage social media accounts for a voice service provider, I would have probably looked at them with a blank stare. I am familiar with social media, of course, but being a college...

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(Startup) Leadership at the Point of the Bayonet - Major Dick Winters

by Jim JohnstonJune 6, 2014

In honor of D-Day and the greatest generation, I wanted to share an excerpt from the book, Beyond Band of Brothers by Major Dick Winters.  Much of his advice came from his experience in combat during WWII leading Easy Company at the Normandy...

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