Doug Kramer

Recent Posts

How Unified Communications Supports Your Entire Office

If you are looking to improve your entire office’s business communications, Unified Communications (UC) is the answer. UC provides your entire staff with mobility, flexibility, connectivity and real-time information.

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Win-Win: Our Experience with the Butler Internship Program

The city of Indianapolis is fortunate to be home to many fine institutions of higher education, such as: University of Indianapolis, Indiana University-Purdue University at Indianapolis (IUPUI), and Marion University to name just a few.  Though,...

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The Level365 Story: Our Why

Every company has a story.  The backdrop of how it was founded, started, or evolved over time to become what it is today.  Often the origins tell of humble beginnings started out of someone’s garage; and Level365 is no different. Rather than a...

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The Parallel Benefits Of SaaS and UCaaS

Although most companies don't think twice about using Software as a Service (SaaS), many companies hesitate to see the value of switching to Unified Communications (UCaaS) even though almost all of the benefits of using SaaS for software...

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Improving Internal Communications with Slack

We love Slack for improving internal communications. There we said it and we used the word love. Should we take it back? It's too late now. Is it perfect? No, but it helps our teams communicate. It allows people, projects, and tasks to move...

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New Unified Communications Features from Level365:  Fall 2018 Updates

Level365 is pleased to announce the recent launch of new features on our Web Portal. New Features include the following:   Web Phone Client , a Mobile App  for iOS and Android devices, Voicemail Transcription, Click-to-Call, SMS/Chat, CRM...
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The Evolution of Business Voice Service

There have been many changes in business voice service within the last few years.  One might even say there has been an evolution or maybe even a revolution within the industry from traditional onsite phone systems to VoIP to Unified...

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Compelling Events:  6 Reasons To Change Business Voice Service

Your business voice communications are important but more often than not, companies wait to make a change until experiencing a compelling event such as moving or experiencing poor service.  Learn more about the top reasons to change your business...

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The Problem with Voice-Data Bundles:  3 Reasons You Shouldn’t Get Tangled Up

There are lots of articles that focus on the benefits of bundles and bundling your business voice & data services.  Most articles focus on getting a “good” price by tying together business voice and data services from one provider. Although this...

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The Hidden Cost of Poor Service

When making decisions about business services and technology, many business owners make the mistake of focusing only on the bottom-line expense.  There can be other hidden costs of poor service in the form of time it takes your internal staff to...

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