Level365 - Unified Communications

The way companies conduct their everyday business functions has evolved over time. In the past, direct communication between employees and clients occurred primarily through a standard desk phone. With the advancements in technology, companies...

There have been many changes in business voice service within the last few years.  One might even say there has been an evolution or maybe even a revolution within the industry from traditional onsite phone systems to VoIP to Unified...

Although no one would argue that your business communications are not important, it typically takes a compelling event before change happens.  New clients and customers usually contact your business by phone. Missed calls mean lost revenue,...

There are lots of articles that focus on the benefits of bundles and bundling your business voice & data services.  Most articles focus on getting a “good” price by tying together business voice and data services from one provider. Although this...

When making decisions about business services and technology, many business owners make the mistake of focusing only on the bottom-line expense.  There can be other hidden costs of poor service in the form of time it takes your internal staff to...

We all have business tools we use at work.  Most of the time, you can break them down into two categories: (1)  Those we like and (2) The rest that we deal with. There are some that are awesome and others that we would just rather forget about. ...

Perhaps you have heard the buzz surrounding Unified Communications (UC).  It centers around the telecommunications industry, mobility, flexibility, integration, information and everyone seems to have a different definition or if not a different...

It’s time to make the switch to Hosted Voice and upgrade your overall business communications.  So, what’s stopping you or your business from making this much-needed change?  More and more businesses are making the change from traditional onsite...

In order to appeal to some of the best employees out there, smart companies are fostering and supporting a remote workforce.  This means providing a way for staff to communicate and engage  either through a home office setup or other outlets...

There is a lot of buzz surrounding Business VoIP (Voice over Internet Protocol) and rightfully so. Traditionally business phone systems required onsite equipment and connection through a local phone provider.  There were not a whole lot of...